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Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7
SERVPRO of South & East Stark County
Service Area
Restoration and Cleaning Services
SERVPRO of South & East Stark County works with many families and business owners that have suffered from a water, fire, storm, bio-hazard or mold disaster. It is devastating for our customers and we make sure that our customers receive the best service from our staff who takes great pride in the jobs that we do from beginning to end.
During this unprecedented time caused by the global pandemic of cornavirus, SERVPRO of South & East Stark County is prepared to help you when it matters most. We are uniquely prepared to clean and disinfect your Stark County Ohio business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, similar to COVID-19, and we will go beyond the scope of work of normal janitorial cleaning services. Call us at 330-823-4088 to schedule a proactive cleaning of your facility to stop the spread of germs and viruses.
What our
customers are saying
Prompt and excellent customer service!!
Great and friendly customer service
Great customer service! They took care of all of my issues and handled it in a very timely manner.
I was so pleased with the promptness and professionalism of the people at SERVPRO. Very helpful and reassuring. Highly recommend them. Reasonable price.
Thank you! Excellent service. I would recommend your company!
All I can say is thank you - thank you SERVPRO. I had a major flood in my basement, and being a new homeowner was more overwhelming than I could have ever imagined. Crying didn’t help but then I was told to call SERVPRO.. they will take care of everything.. and they did. And when I say everything, I mean everything. Joe, SERVPRO rep, came and sat with me and calmed me and went over the whole procedure. Then he had a team come out. They moved everything and got all the water out. There was a lot ruined and damaged, and needed to be trashed, but nothing was thrown out till my okay, and they took bags and bags and bags out. I never had to do one thing from beginning to end. They set up 16 fans to dry for 3 days and then came back to go over everything to make sure all was good. Completely dry and fresh smelling. I had a contractor come to put in a new water heater, and he could not say enough what a wonderful job SERVPRO did. He also said he would have told me to go to SERVPRO anyway. He’s been in situations like this before and usually there is always that slight musty smell.. not mine!
Thank you SERVPRO.
Great customer service!! Highly recommended!!
Wonderful, prompt service and Alex did a great job!
Prompt, very friendly, great customer care.
Prompt and excellent customer service!!
Great and friendly customer service
Great customer service! They took care of all of my issues and handled it in a very timely manner.
I was so pleased with the promptness and professionalism of the people at SERVPRO. Very helpful and reassuring. Highly recommend them. Reasonable price.
Thank you! Excellent service. I would recommend your company!
All I can say is thank you - thank you SERVPRO. I had a major flood in my basement, and being a new homeowner was more overwhelming than I could have ever imagined. Crying didn’t help but then I was told to call SERVPRO.. they will take care of everything.. and they did. And when I say everything, I mean everything. Joe, SERVPRO rep, came and sat with me and calmed me and went over the whole procedure. Then he had a team come out. They moved everything and got all the water out. There was a lot ruined and damaged, and needed to be trashed, but nothing was thrown out till my okay, and they took bags and bags and bags out. I never had to do one thing from beginning to end. They set up 16 fans to dry for 3 days and then came back to go over everything to make sure all was good. Completely dry and fresh smelling. I had a contractor come to put in a new water heater, and he could not say enough what a wonderful job SERVPRO did. He also said he would have told me to go to SERVPRO anyway. He’s been in situations like this before and usually there is always that slight musty smell.. not mine!
Thank you SERVPRO.
Great customer service!! Highly recommended!!
Wonderful, prompt service and Alex did a great job!
Prompt, very friendly, great customer care.
About Us
In 2000, Laurie Kolenz, purchased the franchise SERVPRO of S&E Stark County. Laurie joined her dad, John Caveney, who owned SERVPRO of West Akron and sister, Maureen Gentile, owner of SERVPRO of Northwest Stark County. In March of 2017, John passed away making his daughters Maureen and Laurie owners of all three franchises.
SERVPRO of S&E Stark County is a 24-hour emergency fire and water cleanup and restoration for residential and commercial properties. Our technicians are highly trained in water damage restoration, fire damage restoration, mold remediation, bio-hazard and vandalism cleanup and can handle any size job from beginning to the end. SERVPRO of S&E Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.
As a family run business, we understand how traumatic and complicating it can be when your home or business has been damaged from fire, smoke, water or mold and you may not know where to begin. Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster “Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO of S&E Stark County today.
SERVPRO of S&E Stark County is locally owned and operated.
Meet our Management Team:
- Laurie Kolenz – Owner
- Tracy Myers – Job File Coordinator & Office Manager
- Kathy Haslam– Administrative Assistant
- Mary Keister-Whitmyer– Marketing Director
- Julie Workman - Social Media Marketing Coordinator
- Patti Wallick – Marketing Representative
- Jesse Lee – Production Manager
- Joe Embrogno – Estimator
- Alex Jogerst – Estimator
- Heather Kinback – Estimator
- Sharon Nagy – Controller
